21 Rio offers a home that combines the community of a residence hall with the freedom and privacy of an apartment. The quality amenities and professional, seasoned management make it the place both you and your student can agree on.
From the moment a student enters 21 Rio’s lobby, it will be clear that we have an incomparable focus on their well-being. The communities are equipped with helpful on-site management and maintenance, security cameras, 24/7 staffing, and electronic key access.
21 Rio is located just blocks from the center of the University of Texas – Austin campus and located minutes from the vibrant downtown Austin community. Students can conveniently walk to class. Because our community is so close to campus, most residents choose to walk or ride their bikes to class. But for those that just have to bring their vehicle, we have secure garage and surface lot parking available for lease.
We guarantee a 24/7 commitment to our residents. From our professional management staff and our licensed maintenance team, we will always have someone available to assist residents. Most maintenance requests are free of charge. We strive to complete work orders within 24 hours of receiving notification. Residents can easily submit a maintenance request using the online resident portal or by calling the leasing office during regular office hours. We will also have an after-hours answering service.
Our application and lease process is simple and tailored to today’s savvy student and parent. The lease process may be done in the office or entirely online. Starting with the application, each resident must pass a background check. After signing a lease, a guarantor (usually a parent) of each student will need to sign the Guaranty Agreement, which is then attached to the completed lease. Our leases are by-the-bed, which means that all residents are individually responsible for his or her own payment. By designing the leasing process this way, we promote a safe and responsible community for residents and their guests. For students who are new to the area or don’t have roommates chosen, we can assist in matching roommates using our highly successful roommate matching questionnaire.